More than 30 years with computers
I’m Scott Lutz, owner and lead technician. I’ve worked with computers for over 30 years, and I was fixing them for other people back in the Windows XP days, long before I opened Northwoods Computer Guy in 2010. A lot has changed since then, but the basics of the job haven’t: listen first, figure out what’s really wrong, and explain it so it makes sense.
Most people don’t want to learn how computers work. They want them to work. That’s my job.
Technology doesn’t stand still, so I don’t either. I spend at least an hour every day learning new repair techniques, operating system changes and the latest threats, so the answer you get today is a current one.
Community first
This is a local business, and I want it to feel like one. I’d rather you walk in, say hello, and leave understanding your computer a little better than you did.
Being close by means you can drop by or call the office instead of waiting on hold and explaining your problem to a stranger. If I recommend something, you know where to find me afterward.
I like to give back where I can. I volunteered at events for the Antigo/Langlade County Chamber of Commerce, then served on its board and as Vice President of the Board of Directors, and I’ve donated my time and IT skills to the Langlade County Boys & Girls Club.
What makes me different
- Plain speak
Technical explanations without the technical language. You shouldn’t need a dictionary to understand your own computer.
- Peace of mind
You’ll know what I found, what I’m doing about it, and what’s next. No surprises, no mystery.
- Always learning
New threats and new technology appear constantly. I stay current so you don’t have to.
- Local and personal
Your neighbor, not a call center. When you phone the office, you’re reaching the person who’ll do the work.
- Done fast, done right
Fast doesn’t mean careless. Most repairs take 24 to 48 hours, and I won’t hurry past a problem to hit a number.
- Yes, I can
Most of the time, that’s my answer. And when a job isn’t mine to do well, I’ll point you to someone who’s a better fit.
What I work on
Living in the Northwoods means I see an incredible variety of computers and situations, so I’ve built my business to help with almost anything tech-related and to keep learning something new from each job.
- Windows, all the way back
From Windows 3.x and DOS to Windows 11.
- Linux, too
Ubuntu and Debian-based systems are my favorites, for people who want something a little different.
- Office and money software
Microsoft Office, LibreOffice, OpenOffice, QuickBooks, Quicken and Square.
- Scams, viruses and failing parts
Spotting scammers, removing malware, tracking down hardware that’s going bad, and fixing settings that were set up wrong.
- Help from a distance
Fixing many problems remotely, and telling you honestly when it needs hands-on repair instead.
- Starting a business or growing one
Making a plan to bring in new technology, then installing or upgrading it.
My Pictures
A few snapshots, because there’s a person behind the business. Click any picture to see it larger.
At the shop and around town
The office, inside
The office, outside
Scott and Teddy
Some NCG swag- The new sign
The mouse pad giveaway
At the Boys & Girls Club
The Antigo Loopers golf outing
Business trip, St. Augustine
Remote island work
Look out for chickens
Some days you need a minute
Family and friends
The family in Chicago
The whole gang
My daughter, Cali
My granddaughter, Octavia
My dad, George
My brother, Todd
Gerrie, Door County
Gerrie, Ice Age Trail
Gerrie, South Dakota
Erin, Key West
Gerrie, Robin, Erin and Tami
My friends Nick and Steve
Robin, Lambeau Field
Robin and Tami
Come say hello.
1007 South Superior Street, Antigo. Monday to Friday, 9 AM to 5 PM; Saturday by appointment. Or call 715-623-2468.